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Cancellation And Return Policy

Q: What is the return policy period applicable?

A: Return/replacement request can be placed within 7 days of receiving the product.

Q: How do I return an item purchased on Leafy Tea Cafe?

A: Email us at with the order number and the reason for the return. We will then respond with the next steps.

Q: I have placed a return/replacement request, what happens now?

A: Once approved you will get a return request. Your order will be canceled or replaced based on request within 15 days.

Q: I've still not received the refund to my bank account?

A: If you have received the confirmation for return then your payment is on the way.

Q: I placed the replacement request. But now, I've changed my mind.

A: Email us at with the order number.

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